Sales Administrator

Sales Administrator
Full Time, US / Remote

About Payverse
Payverse provides the leading payment technology to connect commerce anytime, anywhere. Our end-to-end lifecycle management solution spans the sales process, onboarding, risk management, transaction processing, funding, statements, and reporting. All of this with the power of choice for our customers. The Payverse platform is scalable--from a turnkey API-friendly solution to a white-label, full-scale operations solution, we've thought of everything our clients need across several channels including curing UnionPay International members, payment processors, direct merchants, ISV/tech partners, ISO agents, and wholesale ISOs

Position Overview
Payverse is seeking a Sales Administrator to support growth. The Sales Administrator is responsible for providing support and collaborative problem solving to the sales teams, as well as advanced resolutions to customer facing communications. The Sales Administrator is a key role in assisting multiple internal teams to provide efficiency, as well as maintaining strong relationships with external customers and/or vendors. This role is perfect for a proactive and ambitious individual seeking a sales opportunity with room for growth!Key

● Work closely with the executive team in Atlanta to advance sales leads through the pipeline
● Proactively track and monitor unclosed sales opportunities and communicate with customer(s) in order to follow up on any pending items or questions
● Monitor, track, and update any sales leads and ensure all tickets, statuses and communications to customers are accurate and timely
● Assist sales teams in entering sales opportunities in management software and sending communications to customers as needed
● Follow up with customers after sales materials or contracts have been sent to ensure receipt and address any questions/concerns they may have
● Proactively manage the Pricing Agreements with Vendors by tracking and monitoring the expiration date and pricing adjustments/ renegotiations due to changes in quantity
● Partner with the marketing team in order to create and produce any marketing materials needed to send to customers, bring to business conferences, or post on social media platforms
● Partner with marketing team on any lead generation projects and assist sales team to execute
● Assist the accounting team and sales team to address any and all invoice inquiries from customers
● Partner with sales team to communicate any invoice resolutions effectively
● Responsible for receiving customer support requests and alerting appropriate teams in the company to find resolutions
● Assist sales leaders with travel arrangements and monitoring activity while they are traveling to ensure sales process or escalations are not interrupted

● Bachelor's degree or minimum three years of experience in inside sales or high-level customer service
● Two years prior experience in direct communication with customer and/or clients
● Strong administrative skills with the ability to multitask, manage priorities and deadlines
● Strong attention to detail and able to assist with high quality outcomes
● Proficient in Microsoft software programs including Word, Excel, PowerPoint
● Knowledge of the Payments industry a plus
● Ability to communicate effectively (written and oral)
● Ability to prioritize workload while remaining organized
● Ability to work independently and as part of a team

Apply now!

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